Who we are
Our website address is: https://nebsbuffalo.com.
Email: admin@nebsbuffalo.com
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser information to help with spam detection.
If you use Gravatar, an anonymized string (hash) of your email may be shared with the Gravatar service. After approval of your comment, your profile picture is visible publicly.
Media
Do not upload images with embedded location data (EXIF GPS). Visitors can download images from the website, which may include such data.
Cookies
We use cookies to improve your experience, including:
- Remembering your comment form info for future comments
- Saving login info and screen display preferences
- Keeping track of cart contents while browsing
Embedded content from other websites
Content such as videos or images may include embedded content from other sites. These sites may collect data about you and track your interaction with the content.
Information we collect during checkout
When you make a purchase, we collect:
- Name, billing address, shipping address, email, phone number, and payment information
- Optional account information such as username and password
We use this information to:
- Process payments and prevent fraud
- Send order updates and confirmations
- Fulfill orders and handle refunds or complaints
- Set up your account if you create one
- Comply with legal obligations (e.g., taxes)
- Improve store offerings
- Send marketing messages if you opt-in
Shipping & Taxes
We collect and use shipping and product data (weight, dimensions, quantity, destination) to calculate shipping, generate labels, and provide tracking. This data may be shared with:
- PayPal or Stripe for payment processing
- TaxJar for automated tax calculation
- EasyPost or carriers for shipping labels
Data retention
- Order information is retained for tax and accounting purposes (currently X years — adjust based on your accountant’s guidance)
- Comments and reviews are retained indefinitely
- Account information is stored until deleted by the user
Who has access
Administrators and Shop Managers can access customer and order information to fulfill orders, handle refunds, and provide support.
Data sharing
We only share information with third parties necessary to provide our services, such as payment processors and shipping providers.
Your rights
You may request an export of the personal data we hold about you or request that it be deleted, except for data we must keep for administrative, legal, or security purposes.
Questions or concerns
Contact us at admin@nebsbuffalo.com if you have any questions about this Privacy Policy or your personal data.